FAQs

We do not currently provide hair and makeup services, so be sure to come camera-ready with your hair and makeup done how you like. Most of our clients self-style and they look fantastic, but if you want to get your makeup or hair professionally done, go for it!

Snap Easty Bay typically works rain or shine, so if you are not willing to be photographed in rain, snow or other various elements, please proactively cancel your session before 10:00am two days prior to your scheduled shoot to avoid being charged. After this time, cancelling or rescheduling your session will incur a minimum fee of $40 to cover your photographer’s time and forfeiture of other paid gigs. If you do not show up for your session or you cancel after 8pm the day before your session, you agree to pay a $75 fee. That being said, in the case of severe weather (lightning, tornadoes, hurricanes, blizzards, and other acts of God) we will proactively cancel your session out of consideration for you and your photographer’s safety! You can learn more about our weather policy here.

We strongly recommend planning to arrive at least 10-15 minutes early to account for any transportation issues, etc. If you are running late, please text or call your photographer immediately to let them know! If you are 10+ minutes late, you will be charged a penalty fee determined by when you are ready to take your first picture. You will also be required to make a prepayment when booking your next session. You can learn more about our late policies here. Do note that your 'arrival time' is when you have met up with your photographer and are ready to take the first picture.

Your session will be outdoors, so make sure you bring seasonally appropriate things so you’re comfortable! We always recommend bringing water, sunblock and perhaps a snack to keep your blood sugar from dropping. We encourage you to bring accessories and props for that special touch! If you are shooting with an infant or a young child, consider bringing their favorite toy, blankets, and things that they enjoy that will also grab their attention so the photographer will more successfully capture them looking towards desired directions. If you are shooting with a pet, bring treats, water, and their favorite toy to help our photographers capture their best angles.

Wear the clothes that makes you feel your best! We recommend bringing light outfit changes so you can get some variety in your gallery. This can be achieved with items that are easily layered, such as tops, jackets, vests, scarves, hats, jewelry, etc. We also recommend avoiding clothes that are overly stiff or tight-fitting. Ideally, you want something flattering that you can also move in.

Yes, absolutely! Basic props (e.g. balloons, signs) should be ok anywhere, but when bringing something more involved (notably smoke bombs), please check with the location authority to verify whether or not it is permitted in advance of your session. Your location details can be found in your booking confirmation email.

We love when clients bring pets to their sessions! They can make a photo shoot extra fun and cute 😻 However, we ask that you please check with the location authority (your location details can be found in your booking confirmation email) to verify whether or not it is permitted in advance of your session.